Privacy Policy

Last Updated: January 13, 2026

At Arthur & May, accessible from arthurandmay.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Arthur & May and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details (processed securely via encrypted third-party gateways like Stripe or PayPal).

  • Log Data: IP address, browser type, pages viewed, and the time/date of your visit.

  • Device & Usage Data: Information about how you interact with our website, collected through cookies and tracking pixels.

2. Tracking Technologies: Pixels & Cookies

To provide a personalized shopping experience and analyze our marketing performance, we use industry-standard tracking technologies:

  • Cookies: Small data files stored on your device to remember your preferences and cart contents.

  • Web Beacons & Pixels: We use tracking pixels from third parties (including Meta, Google, and TikTok) to measure ad effectiveness and serve targeted advertisements based on your interests.

3. Behavioral Advertising & Remarketing

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes:

  • Meta Ads (Facebook & Instagram): We use the Meta Pixel to serve ads based on your behavior on our site.

  • Google Ads & Analytics: We use Google services to show ads to previous visitors and to understand site traffic.

  • TikTok Ads: We use the TikTok Pixel to measure performance and optimize our advertising campaigns.

How to Opt-Out:
You can opt-out of targeted advertising by adjusting the settings within your accounts on Facebook, Google, and TikTok. Additionally, you can visit the Digital Advertising Alliance’s opt-out portal to manage your preferences for multiple advertising networks in one place.

4. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us fulfill orders and support our marketing efforts. For example, we use Shopify to power our online store. We also share data with the advertising platforms mentioned in Section 3 to serve relevant ads. Arthur & May does not sell your personal data to third parties.

5. CCPA Privacy Rights (California Consumers)

Under the CCPA, California consumers have the right to request disclosure of the data we collect, request deletion of that data, and opt-out of the "sale" of personal information. Arthur & May is committed to satisfying these requests promptly.

6. GDPR Data Protection Rights (European Residents)

If you are a resident of the EEA, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us to exercise these rights.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Data Security

We implement SSL encryption and use certified third-party payment processors to ensure your data is handled securely. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

9. Changes to this Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, or if you have questions, please contact us at:
support@arthurandmay.com